Privacy Policy
Last Updated: September 2026
At Trip and Toast Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
1. Information We Collect
When you contact us, submit an enquiry, request a travel plan, or use our website, we may collect information such as:
- Name
- Phone number
- Email address
- Travel destination and preferences
- Travel dates and number of travellers
- Information you provide through enquiry or contact forms
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information such as your IP address, browser type, device information, and website usage data.
2. How We Use Your Information
We may use the information collected to:
- Respond to your travel enquiries and requests
- Prepare customised travel itineraries and quotations
- Communicate with you regarding your trip
- Provide customer support
- Improve our website, services, and user experience
- Send relevant updates or promotional communications where permitted
- Prevent fraud, spam, or misuse of our website
3. WhatsApp Communication
If you choose to contact us through WhatsApp, the information you provide through WhatsApp may be used to respond to your enquiry and assist with your travel planning.
WhatsApp is a third-party communication platform and its use is also subject to WhatsApp’s own privacy policy and terms.
4. Sharing of Information
We do not sell or rent your personal information.
We may share relevant information with trusted service providers or travel partners when necessary to provide the services you request, such as hotels, airlines, transport providers, activity providers, or other travel-related suppliers.
We may also disclose information where required by applicable law or to protect our legal rights, website, users, or business.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
6. Third-Party Services
Our website may contain links to or integrate services provided by third parties. These services may collect information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services that you access through our website.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, maintain business records, or comply with applicable legal requirements.
9. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
You may also ask us to stop using your information for certain communications.
To make a privacy-related request, please contact us using the details provided below.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, or applicable requirements.
Any updated version will be published on this page with the revised Last Updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Trip and Toast Holidays
Email: [your email address]
Phone: [your phone number]
Website: Trip and Toast Holidays